Terms & Conditions

SUPCLUB is an online high street fashion clothing platform. We are committed to providing best quality fashionable clothing at affordable price.


Return Policy: You can ask us for a refund or an exchange if:
1. Wrong item sent to you;
2. The item has quality problem;
3. You are not feel well with the item.
If you want to return an item, then it must be return within 3 days of receipt and in the same condition it was receive. You must contact us before return any items back. Any item return without pre-notice will be reject. Return items, shipping and handling by the buyer. Top quality; Competitive price; Fast shipping; Combine order; Best and Timely Service;100% Satisfaction. 
We do not accept returns for refunds. If you want to return it for exchange, you need to pay double shipping. (Ship back to our warehouse in China) Please make sure that you have carefully reviewed all information in your order prior to finalizing your purchase, including your billing and shipping address, e-mail and telephone number. size and color, etc. 


Shipping
1.We ship to worldwide from China within 1-3 business days after the payment
2.Item shipped by E-packet or China Post, reach most of the countries within 12-25 days
3.Delivery time depends on destination and other factors, it may takes up to 35 days.                                                                                 

4.If you don’t receive the item after 40 days, please contact us, we’ll investigate and solve the delivery problem
5.Free E-packet shipping for all orders in USA
6.You can track your order on www.17track.net with the tracking we provide
7.All sneakers will be shipped by EMS or DHL with tracking. DHL takes 7-10 days and EMS takes 10-15 days